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Managed Support Services

Essential Managed Support

Partially Managed for Small Businesses (base + per user/month)

Contact us for consultation and pricing.

Includes:

  • Remote monitoring of covered devices
  • Patch and driver management
  • Antivirus & security status checks
  • Backup job status checks
  • Basic help-desk support during standard business hours.
  • 5 pooled remote support hours per month

Business Managed Support

Fully Managed for Small Businesses (base + per user/month)

Contact us for consultation and pricing.

Includes:

  • All Essential Managed Support Services
  • Priority remote response during standard hours
  • Routine Microsoft 365
  • User on-boarding/off-boarding admin for up to 1 standard change per month
  • Preventative maintenance once per quarter
  • 10 pooled remote support hours per month

Please note: project work is billed separately.

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